• Availability in more places around the country – a broadband connection even in places where wired connections cannot reach
• Fast broadband plans, beginning at Plan 512kbps*
• Reliable unlimited broadband service you can count on
• Affordable and flexible plans to suit your needs and budget
• Internet-only packages, beginning at Php795 monthly
• Internet + Landline packages, beginning at Php995 monthly
• Quick installation time. In some areas, “self-install” modems are made available to get you connected in no time

1. What broadband package you have chosen.
2. The capacity of your computer hardware and software.
3. The website that you are visiting on the Internet.
4. The number of PCs that you have hooked up to your broadband connection.

• ZTE MF600 HSDPA Wireless Access Modem and the included Ethernet cable, phone cable and Globe telephone set.
• OR Axesstel CDMA 1xEV-DO High-Speed Wireless Modem and the included Ethernet Cable and Axesstel L450/L800/L1900 Fixed Wireless Phone Unit.

Your Globe Broadband modem is a Plug-and-Play modems which does not require complicated steps to configure. You can surf the Internet as soon as you install the cables and antenna correctly.

1. Attach the antenna provided to the antenna connector found at the back of the modem. Hold the antenna and rotate the screw cap in clockwise direction.
2. (For INTERNET and LANDLINE Plan Only) Connect the telephone set and modem using the supplied phone cable (RJ-11) via the phone interface found at the back of the modem.
3. Next, connect your PC and modem using the supplied cross Ethernet cable (RJ-45) via the LAN interface.

Note: The phone cable and Ethernet cable are both provided. Please DO NOT use any other Ethernet cable to ensure that the modem will work.

4. Connect the power adaptor of the modem to a standard power outlet and insert the plug into the socket at the rear of the modem.
5. Turn the power switch ON to get started.
6. (For the INTERNET and LANDLINE Bundle Only) Make sure the phone is on-hook before powering on.

Note: When the modem is switched off and if a new call is coming in, the caller will hear the prompt, “The number you have dialed is currently unavailable.”

1. Connect the provided external antenna to the appropriate port at the back of the modem.
2. Install the driver. Make sure the modem is not connected to your computer.
3. Inserting the CD disc and the driver installation program will run automatically. To manually install, right click on the CD icon, click explore; look for the file named setup.exe and click on this to run the software. Navigate the program according to the User Manual.
4. When the program prompts you to insert hardware into the computer, connect the modem / terminal to the computer, and wait for the installation to finish.

1. Insert connector (1) into the Access Box and insert the other end (2) into the back of the PC.
2. If network signal is weak, insert the other connector (3) into the back of the PC as well.

1. Double click the application icon for the Access Box on the desktop.
2. Or select Start >> Programs >> ZTE_Connect >>ZTE_Connect.
3. The two icons below indicate the status of your connection after initialization which is located at the right side of the taskbar.
4. To exit the application, simply right-click the icon which is displayed at the right side of the taskbar and select Exit from the pop-up menu.

1. Click File menu, then select Preferences .
2. Input Username, Password and Phone Number. The “#777” should not be changed.
   • Your Username and Password can be found at the back of your modem. It is the 8-digit alphanumeric code after the initials ESN.
   • This code will serve as both your Username and Password. Please use ALL CAPS for the letters upon entering the code.
   • Other usernames and passwords encoded will not be accepted.

3. Click the OK button
4. To connect to the network: Click the Connect button, or right-click the icon (Which appears on the right side of the taskbar), then select Connect from the popup menu.
5. To disconnect from the network: Click the Hang up button.
6. Checking your Connection Record
   
   • Connection Record is a users’ reference for their usage. It shows connection time, duration, total bytes and In/Out bytes for each connection.
   • Click Usage button to access the Connection Record.
   • To clear all connection records, click Clear Log in the Log menu.

1. Make sure that the unit is turned off before attaching the Ethernet cable and the antennae on both sides of the modem.
2. If the modem is to be connected using an Ethernet cable, the switch at the side of the Ethernet Port should be on ”Ethernet”. If the modem is to be connected using the USB, slide the switch to USB. Note: The Driver CD should be installed should you wish to use the USB.
3. Connect the Power Adapter to the Power Connector of the EV-DO modem then plug the AC to the outlet.
4. Switch the power ON. The switch is located beside the power jack.
5. Note: The red LED power indicator should light up. The “Ethernet” LED indicator will light up if the modem is already connected to the computer using the Ethernet cable/RJ-45.
6. Wait for the “Signal” LED indicator to light up (either red, orange or green) when it receives signal from the network.
7. You may begin using the Internet once the ”Signal” LED is lit up. How to configure the Internet connection.

1. Go to Control Panel
2. Choose “Network Connections”
3. Choose “Local Area Connection”
4. Right-click and choose “Enable”

1. The modem’s PWR or BATT light is on.
2. The modem’s RSSI light is on (for Wireless Globe Broadband) or the DSL LED is on (for Wired Globe Broadband).
3. The Ethernet cable is connected properly.
4. The DATA light (for Wireless Globe Broadband) and the LAN LED (for both) are constantly lit.

Note: Please use the exclusive Ethernet cable that is provided to you together with the modem. Also, please note that if the RSSI light (for Wireless Globe Broadband) is blinking, you should make sure that the modem is located at a suitable place and free from obstruction (preferably near a window).

1. TCP/IP settings: should be set to “Obtain IP Address Automatically” and “Obtain DNS server address automatically”
2. Web Browser settings: select “Automatically detect settings”

1. Switch off the modem
2. Unplug the Ethernet cable

How do I troubleshoot my internet connection if its not working/slow?

1. Check if your modem has power.
2. Check if all cables are properly connected.
3. Restart your computer.
4. Check your PCs hardware specifications (e.g. Hard Drive space and Memory/RAM). Your computer might need an upgrade.
5. Check your anti-virus if the security settings is on high or the firewall is enabled.
6. Check your PC for possible infection of viruses, spy wares or Worms.
7. Check if the LAN port you are using is Enabled and Connected.
   
   1. To do this, go to Start > Control Panel, then choose Network Connections.
   2. In the “Network Connections” menu bar, click “View” then “Details”. If the status says Disabled, you may enable your LAN port by right clicking on the connection and then choosing Enable.
   3. Assign/change the DNS configurations for your computer.

1. Click Start>Settings>Control Panel.
2. In Control Panel, double click Network Icon and choose Configuration Tab.
3. Select TCP/IP <<< YOUR PC's LAN CARD BRAND>>> then click Properties.
4. Click DNS Configuration Tab.
5. Click Enable DNS, Type "Globe" as the Host and "Globe” as the Domain.
6. Then key in the DNS Number 208.52.162.39, click Add.
7. Key-in the 2nd DNS Number 202.52.263.7 then click OK.
8. Restart PC.

1. Click Start>Settings>Control Panel, then double-click Network Connections.
2. Double click Local Area Connections icon.
3. In the Local Area Connection window, click Properties.
4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain IP address automatically and Use the following DNS Server Addresses.
6. Key-in 208.52.162.39and202.52.263.7tothe Preferred and Alternate Servers, then click OK.
7. Click OK then close all windows and open websites.

1. The type of Internet connection you use. A broadband connection will be much faster than a dialup connection.
2. The condition of the PC you are using. It should be virus-free and not contain any spyware which may eat up the bandwidth; to check the health of your PC, you can run a virus scan on your PC.
3. Busy websites. Sometimes a website can take longer to respond when you try to download one of its web pages. Usually this means there are a lot of people looking at the same site.
4. Internet congestion. If there are many people connecting to the Internet at the same time, your connection can slow down. Some times of day are busier than others. For example, after school can be a busy time because lots of students arrive at home or go to Internet cafes and try to connect to the Internet.
5. Modem location. If you are using a wireless Globe Broadband plan, you should make sure your Globe Broadband modem is near a window or away from obstructions which may weaken your wireless signal. You will know if the signal is weak if the Signal Light on the modem is blinking.

1. Make sure that the modem is not near any equipment which might interfere with its signal. Move it away from speakers, lamps, malfunctioning cordless phones and dimmer switches.   
2. If you are connected via Wireless Globe Broadband, try to move the modem to another location within your area, away from obstructions and interference.
3. Make sure that all cable connections are properly plugged in and not loose. Phone cables should always be checked for damages as this causes on-off connection.